Last Updated On 09-Jan-2024
Effective Date 09-Jan-2024

Red Gables and Redwoods, Ipswich Road, Stowmarket
This Policy should be read and understood by all hirers at the time of booking. The information should be read and understood by all persons responsible for the event at the Red Gables/Redwoods site.

Use of Facilities
Please note that Bouncy Castles & other inflatables are not permitted.

All hirers are responsible for setting out the tables and chairs to suit their own requirements. If this is difficult, please contact Red Gables reception in advance to discuss. Red Gables request all hirers respect the practise of leaving the room both clean and tidy for the next group/ organisation to use and vacate promptly within the allocated booking time. This includes wiping tables, then stacking them neatly along with the chairs on the allocated trolleys. If the room has been used for food, crafts, activities, etc, please sweep the floor and wipe all surfaces. To prevent damage to the Karndean flooring in Redwoods Hall, high heeled or pointed heel shoes should not be worn.

On leaving Redwoods, apart from the water heater, please ensure that all other electric appliances are switched off (including the lights), the alarm is set (if outside office times) and should you be the last user of either Redwoods or the Garden Room, please make sure that all windows and external doors are closed and locked.

Car parking spaces are available for use by those attending activities at Red Gables and Redwoods, however, this cannot be guaranteed. Please ensure that those attending park their cars in a suitable position that will not cause any obstruction to other users.

Availability and Booking Time
• Redwoods is available for hire between the hours 8am – 11pm.
• As we are in a residential area, please respect our nearby neighbours by keeping noise to an acceptable level particularly after 9pm.
• Red Gables has rooms available for hire during office hours and evenings by prior arrangement.
• Minimum hire 1 hour.
• Access to the premises will only be permitted within the allocated booking time.
• Booking times must include the setting up/clearing away.
• Should the booking overrun, an additional minimum 1 hour hire charge will be invoiced.

Confirmation of Bookings
All bookings are considered as provisional until the booking is confirmed by email or post.

Insurance
Although general activities are covered by Red Gables’ Liability Insurance, it is the duty of the hirer to ensure that they are responsible for their own risk assessments and are covered for all associated extra risks with their own Public Liability Insurance, which should include any acts which may arise by any means directly or indirectly from the use or hire of any rooms.

Health & Safety
• The hirer is responsible for ensuring that their space is not overcrowded sufficient to cause a problem with possible evacuation of their area.
• In the event of any accident/injury whilst on the premises, the Accident Book (available from Red Gables reception) is to be completed.
• Red Gables always reserves the right of entry to any room and/or to refuse admission to or remove from the premises, any person should it be deemed necessary.

Amendments or Cancellation by the Hirer
In the unfortunate circumstance that you need to cancel, postpone, or amend your confirmed booking please ensure you give at least 7 days’ advance notice. If less than 7 days’ notice is given for cancellation or postponement, the full charge of the booking will be incurred unless otherwise agreed.

Amendments or Cancellation by MSVOF
Should Red Gables for reasons beyond our control need to make any amendments to your booking, we reserve the right to offer you an alternative choice of facilities.

Red Gables may cancel the booking:
• If the hirer is in arrears of previous payments
• If the hirer has failed to adhere to the Terms and Conditions outlined in this document.

Disclaimer: Red Gables cannot accept any responsibility for loss or damage to equipment, personal property or vehicles while on the premises.

Contact details
Red Gables Tel: 01449 673947
Ipswich Road Email: Jackie.claridge@redgables.org.uk
Stowmarket IP14 1BE Website: www.redgables.org.uk
Facebook: www.facebook.com/redgablesstowmarket/